Returns
You may request a return within 14 days of receiving your order. To qualify for a return, the following conditions must be met:
- The item must be in unused condition
- The product must be returned in its original packaging
- All included accessories must be present
Non-Returnable Items
We are unable to accept returns for products that show evidence of use, physical damage, or where components or accessories are missing. Such items may be ineligible for a refund at our discretion.
Refund Process
Upon receiving your returned item, we will carry out an inspection and inform you whether your refund request has been approved or declined.
If your return is approved, the refund will be issued to the original payment method used at the time of purchase.
Return Shipping
The cost of return shipping is generally the responsibility of the customer, unless the item received was faulty, defective, or incorrect.
Faulty or Damaged Items
If you receive a device that is defective or arrives damaged, please contact our support team as soon as possible so we can arrange a resolution promptly.
Contact for Returns
To initiate a return or ask any questions about our returns process, please get in touch:
Phone: 03300599671